Analyst – Inbound Support – Customer Operations (Pune)
We're searching for a dedicated and enthusiastic Associate to join our vibrant Customer Services team in Pune. In this role, you will be the first point of support for our valued customers via inbound chat. Your primary responsibility will be to provide first-rate customer service by resolving their inquiries in a timely and effective manner. You will also play a crucial role in identifying customer needs and offering assistance to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and friendly responses to customer inquiries via inbound chat platforms.
- Addressing customer issues with empathy and speed.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Launch Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for customer service? Do you thrive in a fast-paced environment where you can make a difference? Then we have the perfect get more info opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the face for our valued customers, providing them with efficient support via live chat. You'll address a spectrum of customer inquiries, ensuring their delight.
- Cultivate your customer service expertise.
- Collaborate with a talented team of professionals.
- Hone valuable experience in the service industry.
If you are eager to grow your career, we encourage you to apply today!
Technical Advisor: Inbound Chat at Eclerx Pune
Are you a enthusiastic communicator with a knack for resolving customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of contact for our valued customers, assisting them with their concerns through live chat.
- Responsibilities include:
- Proactively engaging with customers via live chat
- Providing prompt and efficient solutions to customer inquiries
- Maintaining a friendly and professional demeanor at all times
- Collaborating with other teams to ensure seamless customer service
If you are a team player with excellent customer service skills, and a strong work ethic, we encourage you to apply! This is an amazing opportunity to develop your career in customer service while contributing in a dynamic company.
Eclerx Seeking Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with outstanding communication skills? Eclerx is currently looking for Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of business process outsourcing, and we're committed to delivering exceptional customer experiences.
As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will address concerns in a quick and courteous manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to submit your application!
Kickstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a driven individual with a love of customer service? Do you excel in a fast-paced environment? Then this is the prime opportunity for you! Eclerx is currently hiring talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first point of contact for our customers, providing efficient and friendly support via live chat. You'll be responsible for addressing customer inquiries, troubleshooting issues, and ensuring a positive customer experience.
We offer a welcoming work environment with opportunities for growth. If you are ready to make a real impact, we encourage you to apply!
Revolutionize Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a keen eye for detail and a passion to provide exceptional customer service? Eclerx Pune is searching an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the first point of contact for our valued customers. You will handle their inquiries in a timely and courteous manner. Your customer service skills will be instrumental in fostering positive customer relationships.
At Eclerx Pune, we strive to create a inclusive work environment where you can grow both personally and professionally. We offer competitive compensation and benefits packages, as well as possibilities for skill advancement.
- When you are a self-motivated individual with a solid work ethic and a genuine desire to make a significant impact, we encourage you to submit your application!